Susan Delaney

An exceptional writer and refined manager of complex processes. Working with Susan within engineering was outstanding, with appropriate attention to detail and initiative to refine/improve processes to support the business."

Dave Weizenbach, COO, Aduro Clean Technologies

"[Susan] anticipates ... needs, identifies potential issues early, and works collaboratively with stakeholders to implement effective solutions."

Ali Pour, Business Controller, Corporate Finance, NOVA Chemicals

Administration Clarity and usable processes

Administration Clarity is about making information, processes and expectations clear enough to be used without friction. I design simple, durable structures that support decision flow, handoffs, external‑contributor integration, follow‑up, and information accuracy. When administrative roles are removed, clarity is usually the first point of failure.

My work prevents that by making the underlying work visible, stable, and straightforward to govern.

I also bring deep experience in Knowledge Management and technical writing/editing in PMO and project‑environment contexts, where accuracy, structure, and continuity are essential.